With its full integration of MINITAB™ and S-PLUS throughout, this book presents the most modern methods available in industrial statistics today. The authors show how to utilize the computer as an indespensible tool in solving statistical problems applied to industry. Students interested in becoming production and operations managers, quality managers, engineers, and engineering consultants will also welcome the authors' inclusion of reliability, bootstrapping and resampling along with many real-world examples from industry in every chapter. Kenett and Zacks combine substantial experience in teaching industrial statistics courses with their background as consultants to industry. The result is the most practical, comprehensive, and fully-computer-integrated text available for industrial engineering and quality control courses available today.